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Table 1 Categories, items, and weight of importance scores in the final PIC-ET tool

From: Behavioural observation tool for patient involvement and collaboration in emergency care teams (PIC-ET-tool)

Category

Item

Weighted score

(1–5, 1 = not important at all, 5 = very important)

Relationship

1. Greeting and team introduction

4.2

2. Social talk

3.8

3. Maintaining continuous contact

4.6

4. Using the patient’s name (avoiding ‘the patient’)

4.0

5. Physical positioning

3.8

6.Talking TO and less ABOUT the patient

3.8

7. Respectful communication

4.9

Sharing power

8. Clarifying with the patient his/her preference concerning the level of information and involvement/collaboration

4.2

9. Considering the patient’s preferences regarding their medical care

3.8

10. Involvement in decision-making

4.8

Information exchange

11. Eliciting the patient’s perspective

5.0

12. Avoiding misunderstanding of information provided by the patient

4.9

13. Situation updates

4.3

14. Information and discussion about diagnostics, treatments, procedures, and plan ahead.

4.8

15. Preparing and supporting through procedures

4.7

Safe and caring environment

16. Safeguarding the patient’s integrity

4.4

17. Interaction with the patient is well-coordinated within the team

4.2

18. Optimising physical comfort

4.2

19. Recognising, acknowledging, and responding to emotions

4.6

Social circumstances

20. Information to next of kin

4.7

21. Support with practical issues

4.2

22. Psychosocial issues

3.8