Table 1 Shows the interview guide that was used in the study

Clinic/Organization

• Can you describe what mobile care means to you?

• What is the name of the mobile care in which you operate?

• Do you want to describe the department?

What occupational categories are included in mobile care?

Is the unit part of a fixed-term project or a long-term organization?

Target group:

• Can all people take part in mobile care?

What inclusion criteria are required to be cared for by mobile care?

Can you describe which patients you care for in mobile care?

• How do patients get in touch with the mobile device if they are in need

of (emergency) care?

• How many patients visits / year? How many patients are included in the mobile care

(if it is a limited quantity).

Working environment:

• Can you describe a normal working day.

What is included in the main tasks of mobile care?

•The mobile care uses decision support for choosing the optimal level of care for the emergency sick, injured patients (If so which, can you tell me more about it.)

• How do you experience patient safety?

Can you describe in what way?

Cooperation:

• Is there any collaboration with other units or organizations? And in that case

how does this collaboration take place?

Potential

for improvement:

• How do you see the present and the future of mobile care? Benefits and

disadvantages.

• Do you have something more you want to add?

Based on what the informant says, the authors then ask follow-up questions to

understand more.

To the people who do not work actively in mobile care, we will ask them to describe mobile care from their perspective and focus on follow-up questions.

Do you agree to be contacted for a follow-up interview about the mobile

the care unit? (Yes / No, if yes write down contact information)