Table 2 Results of data analysis
Categories | Subcategories | Codes |
|---|---|---|
Individual experiences | satisfaction | The sense of pleasure / Mental refreshment when helping others Gaining a good feeling when talking with injured and needy people Gaining a good feeling because of effective group work |
Professional experiences | Using the facilities in the best way and creativity and innovation to compensate for the lack of equipment Learning to resist against problems/Increasing resilience and learning patience and perseverance | |
Physical and mental experiences | Fatigue due to continuous work/Ignoring physical conditions at work Psychological problems due to working under disaster conditions/Bad mental conditions/Hard psychological conditions of working with injured children Anxiety and worry about future problems and dangers/Fear and panic caused by aftershocks Mental conflict and worry about the family situation Neglect of psychological issues of the disaster medical assistance teams (DMAT) after returning/Not receiving feedback after returning | |
Operational experiences | Command, leadership, and supervision | Lack of unit management and clear command Weak supervision and control over the process of delivering services |
Coordination | Poorly coordinated dispatch (delayed flights - return of several medical forces from the airport) Poorly coordinated dispatch to the affected areas Uncoordinated dispatch of medical forces to the earthquake affected area | |
Organizing human resources | Giving no time off work to tired local forces in some areas and use of dispatched nurses as extra forces Lack of proper management in the use of forces/ Failure to use all the capacity and capabilities of the dispatched forces The feeling of having extra forces/ Feeling inefficient in some situations | |
logistic | An increase in the number of medical staff in some areas and problems in supporting them/ Providing no support for nurses in some areas (resting in cold tents, risk of theft of portable equipment) Inappropriate clothing, etiquette, and organization for nurses | |
Protocols and instructions | Absence of clear guidelines regarding the job description No description of specific duties | |
Training and empowerment | Attendance of trained teams in disaster-affected areas Pre-disaster training Holding periodic maneuvers | |
Continuation of service delivery after the response phase | Continuation of post-earthquake services by nurses Post-earthquake empowerment and rehabilitation of affected people | |
Social and cultural experiences | Social participation | People’s participation in collecting bodies and identifying the injured Availability of people affected during the war and using their experiences |
Cultural experiences | Using local forces/ Paying attention to the cultural issues of the region Facilitating people’s communication by employing medical forces of the same language |