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Table 5 Final set of quality statements and PMs by category

From: Developing a set of emergency department performance measures to evaluate delirium care quality for older adults: a modified e-Delphi study

Quality Statement

PM(s)

Screening

QS 01: All older adults (≥ 65 years of age) presenting to the ED will be identified as high-risk for delirium and assessed for other non-modifiable risk factors, including:

  • Cognitive impairment (past or present)/ dementia

  • Current fragility fracture (e.g., hip fracture), limb disfunction, or geriatric trauma

  • Severe illness with (or at risk for) deterioration

  • Nursing home residence

  • Hearing impairment

  • History of stroke

PM 01: Evidence of local structures, such as a prompt, checkbox, or automatic flag in the ED (electronic) health record to identify people at high-risk of developing delirium (including older age); (yes/no). (Structure)

PM 02: Proportion of older adults presenting to the ED documented as being at risk for delirium on arrival; (%). (Process)

PM 03: Proportion of older ED patients with documented assessment for other delirium risk factors upon initial assessment; (%). (Process)

QS 02: Older adults presenting to the ED will be screened for delirium using the 4AT toolc within 4 hoursb of arrival, and at least daily afterwards

PM 04: Evidence of the ready availability of the 4AT tool in the ED setting (e.g., tool embedded in ED health record); (yes/no) (Structure)

PM 05: Proportion of older adults presenting to the ED with a documented delirium screening using the 4AT within 4 hoursb of arrival; (%) (Process)

PM 06: Proportion of older ED patients with a documented 4AT screening at least once every per shifta; (%) (Process)

Diagnosis

QS 03: Older ED patients who have a positive screen for delirium will have an assessment and diagnosis by a trained healthcare professional (which can be the same person completing the screening) and have the diagnosis clearly documented in their health record (and written in a discharge summarya when applicable)

PM 07: Proportion of older ED patients with a positive screen for delirium who have a formal diagnosis of delirium (or alternative diagnosis/reason for positive screen when applicablea) clearly documented in their health record; (%). (Process)

PM 08: Proportion of older ED patients who are diagnosed with delirium and discharged from the ED that have the diagnosis written in a discharge summarya; (%). (Process)

Risk Reduction

QS 04: Older adults presenting to the ED will receive a range of tailored interventions to prevent delirium based on an assessment of clinical factors, including:

  • Orientation/reorientation

  • Providing pain management

  • Promoting sleep hygiene

  • Optimizing hydration and nutrition

  • Optimizing of oxygen saturation

  • Mobilizing as soon as possible

  • Addressing infection

  • Regulating bladder and bowel function while avoiding unnecessary catheterization

  • Providing visual/hearing aids as necessary (i.e., sensory optimization)

  • Prioritizing transfer to more appropriate care spacesb

PM 09: Evidence of a readily available delirium protocol or care pathway for older ED patients to facilitate an assessmenta for clinical risk factors and tailor appropriate interventions to reduce the risk of delirium; (yes/no). (Structure)

PM 10: Proportion of older ED patients who are assessed for clinical risk factors or delirium; (%). (Process)

PM 11: Proportion of older ED patients who receive a range of tailored interventions (based on a clinical risk factor assessment) to reduce the risk of delirium; (%). (Process)

QS 05: Older ED patients will have a medication review completed by an experienced healthcare professional

PM 12: Evidence a readily available tool to aid in the review and identification of medications that may increase the risk of delirium (e.g., BEERS criteria or STOPP/START criteria); (yes/no). (Structure)

PM 13: Proportion of older ED patients who have a medication review completed and documented by an experienced healthcare professional; (%). (Process)

Management

QS 07: Older ED patients diagnoseda with delirium will have a systematic assessment to identify and treat possible causes of delirium:

  • First, consider acute, life-threatening causes of delirium, including: low oxygen levels, low blood pressure, low glucose level, and drug/alcohol intoxication or withdrawal;

  • Second, identify other potential causes (e.g., medications, acute illness) noting multiple causes are common;

  • Third, optimize physiology and manage concurrent conditions

PM 15: Evidence of a readily available delirium care pathway in the ED to facilitate a systematic assessment; (yes/no). (Structure)

PM 16: Proportion of older ED patients diagnoseda with delirium who have a systematic assessment to identify causes of delirium; (%). (Process)

QS 08: Older ED patients with delirium will have a multicomponent management plan initiated while in the ED, including:

  • Cognitive engagement and reorientation

  • Promoting mobilization

  • Reviewing and adjusting medications

  • Promoting sleep hygiene

  • Providing visual and hearing aids (as necessary)

  • Regulating bladder and bowel function

  • Avoiding unnecessary stimuli (e.g., placing patient in care space with reduced noise)

  • Prioritizing transfer to more appropriate care spacesb

PM 17: Evidence of a readily available delirium care pathway in the ED to facilitate a multicomponent management plan; (yes/no). (Structure)

PM 18: Proportion of older ED patients with delirium who have a multicomponent management plan initiateda for the treatment of delirium; (%). (Process)

PM 19: Evidence of local structures available within the ED for older adults with delirium to be placed in a care space with decreased unnecessary stimuli; (yes/no). (Structure)

PM 20: Proportion of older ED patients with delirium who are placed in a care space with decreased unnecessary stimuli; (%). (Process)

QS 09: Older ED patients with delirium who are distressed/agitated or are a risk to themselves or others are not given antipsychotic medication (e.g., haloperidol) unless de-escalation techniquesd are ineffective or inappropriatee

PM 21: Proportion of older ED patients with delirium who have been given an antipsychotic medication (e.g., haloperidol) who were documented as being a risk to themselves or others and it is also documented that de-escalation techniques were ineffective or inappropriate; (%). (Process)

QS 10: Older ED patients with delirium and their family members/caregivers will be given information that explains the condition that meets the needs (cultural, language, cognitive) of the person; and family members/caregivers will be encouraged to be present in the EDa and involved in delirium care pre and post dischargea, e.g., aiding in cognitive engagement and reorientation of the patient

PM 22: Evidence of a readily available communication tools (e.g., information pamphlets) in the ED to provide older adults with delirium and their family members/caregivers information that explains the condition; (yes/no). (Structure)

PM 23: Evidence of information available in English, French, and other languages suited to local demographics (e.g., Indigenous languages) using plain language (e.g., Grade 6 reading level); (yes/no). (Structure)

PM 24: Proportion of older ED patients with delirium and their families/carersa who are given information explaining the condition; (%). (Process)

  1. aModified based on panel feedback/expert opinion
  2. bAdded based on panel consensus
  3. cThe ‘4 A’s test’ (https://www.the4at.com/) is a tool developed for clinical use on first presentation and contains four items assessing alertness, abbreviated mental test 4 (i.e., orientation), attention, and acute change. It is the recommended screening tool to use in the ED because it is quick (< 2 min), requires no special training, and has high diagnostic accuracy [14, 27, 55, 56]
  4. de.g., distraction, reassurance and verbal de‐escalation
  5. eWorded to indicate only use with caution in urgent situations