Table 2 Themes and categories extracted from content analysis
Theme | categories | Subcategories |
|---|---|---|
professional challenges | Ineffective policies | Ambiguity in pre-hospital guidelines |
inappropriate executive considerations | ||
inadequate staffing preparation | ||
multicultural and multidisciplinary factors | Incompatibility with colleagues | |
difficulties with the non-homogeneous patient | ||
inconsiderate behavior toward patients/family | ||
Ambulance dispatch route problems | Ambulance crashes | |
traffic congestion | ||
weather conditions | ||
legal issues | complaints against technicians | |
lack of legal knowledge | ||
abuse against emergency medical services | Misuse of the Emergency Medical Services by Individuals | |
interference of the people and patient’s family in Relief process |