A mapping review of interventions to address patients who frequently seek care in the emergency department

BMC Emergency Medicine

Table 1 Completed knowledge map

Interventions		Demographic characteristics			Patient health and disability status				Social factors		Unspecified frequent users
Interventions		Older adults	Indigenous peoples	Racialized groups and ethnic minorities	Chronic conditions	Mental health conditions	People with a disability	Substance use disorders	People experiencing homelessness	Social and material deprivation	Unspecified frequent users
Continuation of care	Case management	n = 2				n = 1				n = 1	n = 6
	Care coordination	n = 1			n = 1			n = 2			n = 4
	Care plan	n = 2			n = 1	n = 1		n = 1			n = 7
	Follow-up phone call	n = 4			n = 1	n = 1
	Care transition intervention									n = 1
Additional services	Early assessment and intervention	n = 1
	ED physical therapy services	n = 2
	Specialist consult in ED	n = 1			n = 1
	ED counselling				n = 1
	Education	n = 2			n = 2
	Geriatric assessment	n = 4
	Medication review	n = 2
	Telepsychiatry					n = 1
Warning systems	EMR flag				n = 1			n = 1
Warning systems	Pain contract				n = 1
Services outside the ED	Referral	n = 4			n = 5		n = 1	n = 2	n = 1	n = 1	n = 2
Services outside the ED	SBIRT							n = 1
Total		n = 25	n = 0	n = 0	n = 14	n = 4	n = 1	n = 7	n = 1	n = 3	n = 19

*Some interventions were multi-faceted and therefore are represented multiple times in the knowledge map

ISSN: 1471-227X