Table 1 The 5 (five) scale groups from A to E used at Peijas and Jorvi ED

A

immediate care (for example resuscitation)

B

the patient must be seen by a doctor (usually a specialist) within 10 minutes (acute crises)

C

the patient needs to meet a doctor within 1 hour (severe infections, trauma etc)

D

the patient needs to meet a doctor within 2 hours (minor trauma, less severe infections etc)

E

Not an acute patient, redirect or must wait until more urgent patients from groups A-D were treated (non-urgent problems: mild upper respiratory tract infections, mild fever, cough, chronic symptoms in back, pain in ear, mild diarrhea or vomiting, prolonged general weakness and tiredness)