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Table 2 Patients’ and doctors’ assessments of urgency level for the consultation and agreement between their assessments

From: Is it a matter of urgency? A survey of assessments by walk-in patients and doctors of the urgency level of their encounters at a general emergency outpatient clinic in Oslo, Norway

    Nordic countries Western Europe, North America, Oceania Eastern Europe Asia including Turkey Africa Latin America
  Norwegians Immigrantsa
  n = 867 n = 620 n = 118 n = 38 n = 101 n = 196 n = 145 n = 22
  % % % % % % % %
Assessment by patients of urgency level
Less than one hour 17.5 40.2 16.1 23.7 48.5 43.4 54.5 36.4
Within a few hours 54.0 43.2 44.1 47.4 39.6 46.9 38.6 45.5
Non-urgent 28.5 16.6 39.8 28.9 11.9 9.7 6.9 18.2
Assessment by doctors of urgency level
Less than one hour 1.6 1.9 0.8 5.3 2.0 2.0 1.4 4.5
Within a few hours 36.8 29.7 28.0 31.6 29.7 35.7 21.4 36.4
Non-urgent 61.6 68.4 71.2 63.2 68.3 62.2 77.2 59.1
Agreement using a Kendall tau-b coefficient 0.296** 0.129** 0.222* −0.120 0.127 0.195* 0.090 0.196
  1. aIncluding both first- and second-generation immigrants, **p < 0.05, ** p < 0.001
  2. Missing pair of observations: Total; n = 334 (18.3 %)
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