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Table 4 Knowledge and perception of emergency medical service use, Addis Ababa, Ethiopia

From: Trends and barriers of emergency medical service use in Addis Ababa; Ethiopia

  Frequency Percentage
Availability (n = 429) Perception of enough ambulances Yes 124 28.9
No 305 71.1
Ever made ambulance call Yes 156 36.4
No 273 63.6
Ever used an ambulance Yes 74 17.2
No 355 82.8
Accessibility Time expected to get ambulance during rush hour (median, 25,75 percentile) 40.00(25.00,60.00) NA NA
Time expected to get ambulance in non-rush hours (median, 25,75 percentile) 30.00(15.00, 40.00) NA NA
Acceptable duration to get ambulance at any time (median, 25,75 percentile) 16.00(10.00,30.00) NA NA
Can name one ambulance number (n = 429) Yes 229 53.4
No 200 46.6
Can name 939 as an ambulance number (n = 229) Yes 179 78.2
No 50 21.8
Perception of getting an ambulance on call 939 (n = 429) Yes 222 51.7
No 207 48.2
Accommodation (n = 429) Perception that an ambulance is important for patient condition Yes 413 96.3
No 16 3.7
Importance of ambulance Treatment during transport 177 42.4
Onsite patient treatment 35 7.8
Fastest transportation means 165 40.4
patient transfer 36 8.8
Affordability (n = 429) Knowledge of free ambulance Yes 331 77.2
No 98 22.8
Acceptability (n = 429) Perception of high quality care in ambulance Yes 300 69.9
No 117 27.3
I do not know 12 2.8
Perception that taxi is safer than ambulance Yes 88 20.5
No 341 79.5
Perception that taxi is faster than ambulance Yes 131 30.5
No 298 69.5
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