Table 1 Themes, categories and selected codes that emerged during analysis
Theme | Category | Selected codes |
|---|---|---|
Maintain safety while saving injured victims’ lives and facilitate access to health facility | Providing initial help to injured victim | Remove victim from scene |
Positioning victim | ||
Fan serious victims | ||
Provide first aid if possible | ||
Sorting out victims while ensuring safety | Cordon the scene. | |
Prevent further injuries. | ||
Identfy surviving victims and the dead | ||
Notify citizen about incident | ||
Transporting RTI victims to the hospital | Rush to hospital using police car | |
Request a private car for transport | ||
Forcing car owner to rush victim to hospital | ||
Paying car owner to rush victim to hospital | ||
Overwhelmed while working with limited resources and support | Working with scarce resources for helping victims | No first-aid kits and stretchers. |
Use cloths to prevent blood contact | ||
Use plastic bags | ||
Caring for victim with bare hands | ||
Difficulty facilitating victims’ access to health facilities for care | Use personal cars. | |
Private car owners’ resistance to carrying victims. | ||
Unavailability of ambulances at scene. | ||
Bad roads. | ||
Overwhelmed and exhausted with responsibilities without resting | Heavy workload with little resting time | |
Working overtime over phone while at home | ||
Becoming stressed while working with victim | ||
Helping but being blamed by civilians | ||
Lacking support system at the scene and at health facilities | Overcrowding at the scene with no help | |
Onlooker stealing victims’ property | ||
Bureaucracy delays admission of patient to emergency department | ||
Delays in receiving victim/dead body at emergency department | ||
Improving the support system and empowering frontline personnel | Need for strong emergency care system | Available standby ambulance along major roads |
Special number to call ambulances | ||
Special emergency number to call hospital | ||
Preparedness of emergency care provider | ||
Availability of resources and emergency medical support system | Distribution of first-aid material | |
Increased number of police patrol cars | ||
Specified police patrol car for victim | ||
Employing more staff in police posts | ||
Training for police and drivers on victims’ first aid and road safety | First-aid training for police and other drivers | |
Training on road rules and regulations for drivers | ||
Workshop on care for different types of injured patients | ||
Not being rough while caring for the victim |