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Table 2 Perceived potential usefulness of specific CM interventions targeting FUEDs by ED health personnel according to profession on a 0 to 10 agreement-scale (zero: totally disagree; six: agree; 10: totally agree)

From: Health care providers’ perception of the frequent emergency department user issue and of targeted case management interventions: a cross-sectional national survey in Switzerland

Potential usefulness

N total respondents

% of total personnel agreeing

% of medical doctors agreeing

% of nursing personnel agreeing

P value

Support teams facing complex medico-social situations

n:199

77.4%

76.7%

78.1%

ns

Insure better targeted response to needs of FUEDs

n:199

76.9%

69.9%

84.0%

0.01

Facilitate the collaboration with community/primary care

n:196

74.5%

64.7%

85.0%

0.001

Decrease the number of FUEDs emergency room visits

n:198

69.6%

66.0%

73.7%

ns

Spend less time on low-level emergency patients

n:199

58.3%

60.2%

56.2%

ns

Spend less time on patients with complicated situations

n:197

37.0%

35.0%

39.4%

ns