Table 3 Patient actions during the three days following the use of the after-hours house call (AHHC) service
| Â | After using the AHHC service | ||||
|---|---|---|---|---|---|
Did not visit a hospital | Visited an outpatient clinic | Used a daily home-visit | Visited an emergency department | Called an ambulance | |
Expected response before using the AHHC service | |||||
 All (N = 2128) | 1453 (68.3) | 575 (27.0) | 60 (2.8) | 22 (1.0) | 18 (0.8) |
 Remained at home (N = 208) | 158 (76.0) | 39 (18.8) | 3 (1.4) | 6 (2.9) | 2 (1.0) |
 Waited for a consultation until a hospital opened (N = 875) | 602 (68.8) | 250 (28.6) | 9 (1.0) | 10 (1.1) | 4 (0.5) |
 Visited an emergency department (N = 987) | 662 (67.1) | 270 (27.4) | 7 (0.7) | 41 (4.2) | 7 (0.7) |
 Called an ambulance (N = 58) | 31 (53.4) | 16 (27.6) | 3 (5.2) | 3 (5.2) | 5 (8.6) |
Illness severity | |||||
 Mild (N = 1253) | 853 (68.1) | 355 (28.3) | 10 (0.8) | 26 (2.1) | 9 (0.7) |
 Moderate (N = 865) | 598 (69.1) | 218 (25.2) | 11 (1.3) | 32 (3.7) | 6 (0.7) |
 Severe (N = 10) | 2 (20.0) | 2 (20.0) | 1 (10.0) | 2 (20.0) | 3 (30.0) |