Assessing the quality of patient handovers between ambulance services and emergency department – development and validation of the emergency department human factors in handover tool

Table 3 Results of factor analysis: One-factor solution

Domain	Item	Loading	h2
Teamwork	1. Information exchange	0.69	0.48
Teamwork	3. Making sure handover was complete	0.7	0.48
Teamwork	4. Establishing good collegial contact	0.66	0.43
Teamwork	7. Interruption of side activities	0.51	0.26
Teamwork	11. Tensions within teams	−0.54	0.3
Information transfer	2. Handing over written information	0.54	0.29
Information transfer	10. Checkback opportunity	0.72	0.52
Information transfer	12. Completing missing information	0.59	0.35
Respectful interactions	9. Careful listening	0.78	0.6
Respectful interactions	13. Objective Handover	0.68	0.46
Respectful interactions	14. The patient’s perception	0.47	0.22
Respectful interactions	18. Mutual respect	0.73	0.53
Situational awareness	6. New person responsible for the patient clearly chosen	0.49	0.24
Situational awareness	15. Evaluation of the patient’s condition	0.59	0.35

Factor analysis based on n = 95 cases with complete data. Factors were extracted by principal axis factoring. Overall variance in items explained by factors was 39%. h2: Communality for the item

ISSN: 1471-227X