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Table 2 Rate of unexpected returns to a healthcare facility within 48 h following the ED visit and after redirection process

From: Safety assessment of a redirection program using an electronic application for low-acuity patients visiting an emergency department

 

Patients n/total (%)

For all redirected patients

• Unexpected returns to any hospital, n (%)

18/642 (2.8)

• Unexpected returns to the same clinic, n (%)

5/642 (0.8)

• Unexpected returns to any type of healthcare facility, n (%)

30/642 (4.7)

For adult patients only

• Unexpected returns to any hospital, n (%)

16/600 (2.7)

• Unexpected returns to the same clinic, n

5/600 (0.8)

• Unexpected returns to any type of healthcare facility, n (%)

27/600 (4.5)

For pediatric patients only

• Unexpected returns to any hospital, n (%)

2/42 (4.8)

• Unexpected returns to the same clinic, n

0/42 (0)

• Unexpected returns to any type of healthcare facility, n (%)

3/42 (7.1)

For patients triaged Level 3

• Unexpected returns to any hospital, n (%)

4/109 (3.7)

• Unexpected returns to the same clinic, n

0/109 (0)

• Unexpected returns to any type of healthcare facility, n (%)

8/109 (7.3)

For patients triaged Level 4

• Unexpected returns to any hospital, n (%)

8/305 (2.6)

• Unexpected returns to the same clinic, n

4/305 (1.3)

• Unexpected returns to any type of healthcare facility, n (%)

13/305 (4.3)

For patients triaged Level 5

• Unexpected returns to any hospital, n (%)

6/223 (2.7)

• Unexpected returns to the same clinic, n

1/223 (0.4)

• Unexpected returns to any type of healthcare facility, n (%)

9/223 (4.0)