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Table 1 Evolution of ED response through epidemic phases

From: Emergency department reorganisation to cope with COVID-19 outbreak in Milan university hospital: a time-sensitive challenge

Issues

Initial response

Late adaptation

Definitive set-up

Triage

Single

Separated

Separated

Triage criteria

Isolation for people with symptoms arriving from Wuhan and Hubei region

Isolation for people with symptoms arriving from the affected area in Italy

Isolation for people with suspected symptoms, no geographical limitations

Isolation rooms

4 to 6 in ED for suspected cases

24 on the floor for suspected cases

Four at ED for protection or immunodeficiency

Walk-in COVID patients

Direct to isolation rooms

Direct to isolation rooms

A dedicated area in ED with four rooms

Severe COVID patients

Direct to isolation rooms

A dedicated area in ED with four rooms

A dedicated area in ED

Non-COVID patients

Full ED

Waiting area repurposed with 14 beds

Previous isolation area with 8 bed places

PPE

Surgical mask, but full PPE only in isolation rooms

Full PPE everywhere

Full PPE everywhere

Swab waiting time

16 to 24 h

10 to 12 h

4 to 8 h

ED personnel

Normal set-up

Normal set-up in ED + Surgery Nurses and 2 ED doctors at floor

Normal staff in COVID ED + 2 nurses + other specialists (1 or 2 per shift) in walk-in area + Surgery Nurses and 2 ED doctors + 1 other specialist at floor