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Table 1 Overview of most mentioned incidents in which the three key-themes made the incident more critical from the perspective of the ambulance care professional (alphabetical order)

From: Starting ambulance care professionals and critical incidents: a qualitative study on experiences, consequences and coping strategies

• Aggression/violence/murder
• Cases where one’s own safety is at stake
• Domestic violence (abuse, neglect, harm)
• Heavily traumatized/mutilated bodies
• Planned ambulance runs where the patients tells his/her life story
• Psychiatric patients
• Resuscitations
• Sick or dead children
• Suicide