Table 4 Performance indicators of emergency department process times

Time to first physician contact (min)

valid data

98

45

38

13

Mean ± SD

33.1 ± 17.9

28.0 ± 14.4

41.3 ± 19.5

31.6 ± 18.6

Median [IQR]

31.05 [28.5]

29.0 [25.0]

42.5 [23.3]

29.0 [29.3]

Min–Max

5.0–84.0

5.0-55.0

5.0-84.0

5.0-67.0

Length of stay (min)

valid data

85

39

33

13

Mean ± SD

170.4 ± 87.8

147.6 ± 87.3

177.0 ± 76.6

221.8 ± 97.3

Median [IQR]

154.0 [72.0]

140.0 [60.0]

168.0 [73.0]

199.0 [106.5]

Min–Max

40.0–481.0

40.0-480.0

60.0-464.0

110.0-481.0

Length of stay for inpatient admission (min)

valid data

62

27

22

12

Mean ± SD

178.5 ± 101.8

132.7 ± 66.1

187.5 ± 90.6

254.4 ± 135.6

Median [IQR]

173.5 [112.3]

120.0 [90.0]

178.0 [108.0]

238.5 [131.8]

Min–Max

35.0–530.0

35.0-270.0

50.0-494.0

60.0-530.0

Length of stay for observation unit admissions (min)

valid data

28

8

9

10

Mean ± SD

388.7 ± 332.5

427.4 ± 431.7

362.3 ± 310.3

353.3 ± 298.1

Median [IQR]

280.0 [382.5]

315.0 [625.0]

260.0 [510.5]

216.5 [320.0]

Min–Max

0–1,299.0

30.0-1,299.0

0-938.0

90.0-1,080.0

Length of stay for discharged patients (min)

valid data

58

25

22

11

Mean ± SD

132.8 ± 41.9

112.4 ± 36.5

138.3 ± 41.6

168.4 ± 26.1

Median [IQR]

127.5 [52.8]

120.0 [49.0]

139.5 [42.8]

180.0 [48.0]

Min–Max

50.0–216.0

50.0-198.0

60.0-216.0

120.0-198.0

Length of stay for patients transferred to another hospital (min)

valid data

42

23

14

5

Mean ± SD

162.5 ± 156.1

108.3 ± 56.6

161.2 ± 92.1

415.6 ± 328.0

Median [IQR]

120.0 [101.8]

110.0 [60.0]

159.7 [70.8]

300.0 [529.0]

Min–Max

25.0–938.0

25.0-240.0

50.0-424.0

60.0-938.0