Table 1 Categories and subcategories extracted from qualitative data

Policy and Planning

Design protocols and standard operations process

Define responsibilities and duties

Education and Exercise

Increasing skills

Holding maneuvers and practical trainings

Culturing

Surge Capacity

Human resources

Facility and equipment

Safety and Security

Protection

Scene management

Personal protection

Command, Control, Coordination

Unit Command

Inter-organizational interaction (common language)

Information and communication management

Effective and integrated communication

Data collection

Response Operation management

Triage and Evacuation

Routing