Table 3 Staff recall during mass influx of patients at Norwegian EPHCCs (n = 64)
n (%) | ||
|---|---|---|
How EPHCCs recall staff during mass influx | Call all staff one-by-one | 38 (60.3) |
SMS all staff | 22 (34.4) | |
Call all staff at once | 2 (3.2) | |
Automatized staff recall system | 1 (1.6) | |
Responsible for recalling staff during mass influx of patients | On-call nurse | 29 (45.3) |
Leader (at home or present) | 19 (29.7) | |
On-call doctor | 8 (12.5) | |
Other personnel / Do not know | 7 (11.0) | |
Have telephone (“alarm”) lists accessible for on-call personnel at EPHCC | Yes | 52 (81.4) |
No | 11 (17.2) | |
Do not know | 1 (1.6) | |
Updates telephone (“alarm”) lists regularly (Every 3rd month or when new staff are employed) | Yes | 39 (60.9) |
No | 14 (21.9) | |
I do not know | 5 (7.8) | |
Not relevant | 6 (9.5) | |
Plans that take loss of internet or mobile phone connection into consideration | Yes | 11 (17.2) |
No | 43 (67.2) | |
Do not know | 7 (10.9) | |
Not relevant | 3 (4.7) | |
Memorandums of Understanding to increase staff surge capacity with other health care actors in district | Yes | 25 (39.1) |
No | 36 (56.3) | |
I do not know | 3 (4.7) | |
Need for other non-emergency medical professionals (security, psychosocial services, funeral service, cleaning personnel, etc.) during a mass influx situation at the EPHCC | Yes | 47 (73.4) |
No | 8 (12.5) | |
Do not know | 9 (14.1) | |
Contact information to non-emergency medical services in plans | Yes | 30 (46.9) |
No | 22 (34.4) | |
Do not know | 3 (4.7) | |
Contact information to non-emergency medical services and other district health care actors included in telephone (“alarm”) lists, available for on-call personnel at EPHCC | Yes | 37 (57.8) |
No | 9 (14.1) | |
Do not know | 12 (18.8) | |
Not relevant | 6 (9.4) | |