Table 1 Mean and standard deviation of professional capability determinants questionnaire items (organized from highest to lowest mean)
Items | Mean (SD) | |
|---|---|---|
professional capability determinants | Recruiting experienced staff | 3.78 ± (0.65) |
Having clinical and specialized experience in emergency department | 3.47 ± (0.63) | |
Participation in educational workshops or refresher courses on triage | 3.32 ± (0.56) | |
Standard physical environment for triage | 3.19 ± (0.66) | |
Familiarity with triage guidelines | 3.19 ± (0.60) | |
Continuous monitoring and evaluation of triage nurses’ clinical practice by managers | 3.18 ± (0.63) | |
Availability of formulated guidelines regarding the job description and responsibilities of triage nurses | 3.15 ± (0.64) | |
Planning and monitoring for evaluating, determining, and removing error causes (error registry and assessment system) in patients triage | 2.94 ± (0.68) | |
Personal and professional conflicts between triage doctors and nurses | 2.89 ± (0.69) | |
Managers’ support (encouragement and motivation) | 1.80 ± (0.69) |