Table 4 Key themes
From: Family & bystander experiences of emergency ambulance services care: a scoping review
Theme | Description |
|---|---|
A world in chaos | Recognising that a family member is having a medical emergency is a stressful and chaotic time for family members and bystanders |
Emotional extremes | Family members and bystanders experience emotional extremes during an emergency medical event |
Communication is key | Communication from emergency ambulance personnel is crucial in determining family members overall experience |
Family as partners | Family members desire to have a meaningful presence during resuscitations and be involved in shared decision-making with ambulance personnel |
Fear of being left alone without answers | The needs of family members and bystanders do not end when EMS leave. Low rates of support post-event are currently provided |